Warranty Information

Product Warranty Terms

All iPhoenixx products carry a one-year Limited Warranty against defects in materials and workmanship.

Exclusions and limitations

By purchasing through iPhoenixx, whether you place your order online or by telephone, you acknowledge that you have had an opportunity to scrupulously review iPhoenixx’s warranty terms and have done so to the degree that you are familiar with them, and you accept their terms and conditions, including the limitations, exclusions, and disclaimers in them. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.

Third-party items

Products sold through the iPhoenixx Online Store that do not bear the iPhoenixx brand name are serviced and supported exclusively by their manufacturers in accordance with any terms and conditions packaged with the products iPhoenixx Limited Warranty does not apply to products that are not iPhoenixx -branded, even if packaged or sold with iPhoenixx products. Please contact the manufacturer directly for technical support and customer service.

Warranty Service

We promise that your item will be defect-free in materials and workmanship. No warranty, expressed or implied, is made regarding any product’s merchantability or fitness for a particular purpose.

What isn’t covered

The warranty will not cover product failure because due to incidental damages or liquid saturation (any defect or malfunction that is caused as a result of misuse, failure to follow operating instructions or abuse will not be covered). Also, the warranty isn’t valid after you open any product that isn’t intended to be opened – please do not try and fix any item yourself. iPhoenixx does not warranty, provide service or support for any of the third party products, including, but not limited to any products which may be used with the device.

Documentation

To help ensure warranty claims are for genuine iPhoenixx products, our technical support department may require a receipt to complete your claim. If a receipt is required, you will be emailed requesting a copy be attached and sent to us via email.